Privacy Policy

Disclaimer

Orbit AI (trading name of Orbit Marketing Ltd)

Effective Date: 27/07/2025

1. General Disclaimer

The information, services, and content provided by Orbit AI ("we", "us", or "our"), trading as Orbit Marketing Ltd, are offered for informational and business purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our services, website, or information contained therein.

2. Service Performance Disclaimers

2.1 Results Not Guaranteed

No Guarantee of Outcomes: We do not guarantee any specific results, performance metrics, or business outcomes from our AI marketing, sales, and automation services. Results may vary significantly based on numerous factors including but not limited to:

  • Industry and market conditions

  • Client implementation and cooperation

  • Quality and completeness of provided data

  • External platform changes and restrictions

  • Economic and competitive factors

  • Timing and seasonal variations

2.2 Performance Variations

Individual Results May Vary: Past performance and case studies are not indicative of future results. Success stories and testimonials reflect the experiences of specific clients under particular circumstances and should not be considered typical or expected outcomes.

2.3 Timeline Disclaimers

Implementation Timelines: Estimated project timelines are approximations based on typical scenarios. Actual delivery times may vary due to:

  • Complexity of requirements

  • Client responsiveness and cooperation

  • Third-party platform limitations

  • Technical challenges or complications

  • Scope changes or additional requirements

3. AI Technology Limitations

3.1 Artificial Intelligence Accuracy

AI System Limitations: Our AI-powered tools and services have inherent limitations and may not always produce perfect results. AI systems can:

  • Make errors in data interpretation or analysis

  • Produce biased or incomplete recommendations

  • Fail to account for nuanced business contexts

  • Require human oversight and validation

  • Experience performance variations over time

3.2 Machine Learning Dependencies

Learning Algorithm Variations: Machine learning models improve over time but may initially produce suboptimal results. Performance depends on:

  • Quality and quantity of training data

  • Ongoing model optimization and updates

  • Platform algorithm changes

  • Data patterns and consistency

3.3 Automated Decision-Making

Human Oversight Required: All automated decisions and recommendations should be reviewed by qualified human judgment before implementation. We strongly recommend:

  • Regular monitoring of automated processes

  • Human approval for significant decisions

  • Periodic review and adjustment of automation rules

  • Maintaining manual override capabilities

4. Third-Party Platform Dependencies

4.1 External Platform Risks

Platform Dependency: Our services often integrate with third-party platforms (Google, Facebook, HubSpot, etc.) over which we have no control. These platforms may:

  • Change their policies, features, or algorithms without notice

  • Experience outages or technical difficulties

  • Modify pricing or access requirements

  • Discontinue services or integrations

  • Implement new restrictions or limitations

4.2 Integration Limitations

Technical Constraints: Integration capabilities are subject to:

  • Third-party API limitations and changes

  • Platform-specific technical requirements

  • Data access and permission restrictions

  • Version compatibility requirements

  • Security and compliance constraints

4.3 Data Synchronization

Sync Accuracy: While we strive for accurate data synchronization between platforms, we cannot guarantee:

  • Real-time data updates across all systems

  • Complete elimination of data discrepancies

  • Perfect preservation of data formatting

  • Unlimited historical data retention

  • Seamless handling of all data types

5. Business and Legal Disclaimers

5.1 Professional Advice Limitations

Not Professional Advice: Our services do not constitute:

  • Legal advice or legal consultation

  • Financial planning or investment advice

  • Tax preparation or accounting services

  • Regulatory compliance consultation

  • Medical, health, or safety recommendations

Professional Consultation Recommended: Clients should consult appropriate qualified professionals for:

  • Legal compliance and regulatory matters

  • Financial planning and tax implications

  • Industry-specific regulatory requirements

  • Risk management and insurance needs

  • Intellectual property protection

5.2 Compliance Responsibilities

Client Compliance Obligations: Clients remain solely responsible for:

  • Ensuring compliance with applicable laws and regulations

  • Obtaining necessary licenses and permissions

  • Meeting industry-specific requirements

  • Protecting customer data and privacy

  • Maintaining ethical business practices

  • Adhering to platform terms of service

5.3 Liability Limitations

Limitation of Liability: To the maximum extent permitted by law, Orbit AI shall not be liable for any:

  • Direct, indirect, incidental, or consequential damages

  • Loss of profits, revenue, or business opportunities

  • Data loss not caused by our negligence

  • Third-party actions or platform changes

  • Force majeure events or circumstances beyond our control

6. Marketing and Sales Disclaimers

6.1 Marketing Performance

Campaign Results: Marketing campaign performance depends on numerous variables including:

  • Target audience quality and engagement

  • Market conditions and competition

  • Offer attractiveness and timing

  • Creative quality and messaging

  • Budget allocation and duration

  • Platform algorithm changes

6.2 Lead Generation

Lead Quality Variations: Generated leads may vary in quality and conversion potential based on:

  • Targeting accuracy and criteria

  • Source platform characteristics

  • Market saturation and competition

  • Seasonal and timing factors

  • Industry and geographic variables

6.3 Conversion Rates

Conversion Expectations: Conversion rates are influenced by:

  • Sales process effectiveness

  • Follow-up timing and quality

  • Offer relevance and value proposition

  • Market conditions and buyer behavior

  • Competitive landscape factors

6.4 Social Media Advertising Compliance

Facebook/Meta Advertising: Our Facebook and Instagram advertising services are subject to Meta's advertising policies and platform changes. We comply with all applicable advertising standards, but cannot guarantee:

  • Ad approval or continued approval status

  • Consistent reach or engagement rates

  • Protection against platform policy changes

  • Immunity from account restrictions or suspensions

  • Specific cost-per-click or conversion rates

Platform Disclaimer: This website/service is not affiliated with, endorsed by, or sponsored by Facebook, Inc. Facebook is a trademark of Facebook, Inc. Results and testimonials are not typical and individual results may vary.

Compliance Notice: All advertising activities comply with Meta Business Terms and Advertising Policies. Clients remain responsible for ensuring their business and offers comply with applicable advertising standards and regulations.

7. Data and Security Disclaimers

7.1 Data Accuracy

Information Accuracy: While we implement quality control measures, we cannot guarantee:

  • Complete accuracy of all processed data

  • Elimination of all data entry errors

  • Perfect data validation across all sources

  • Real-time correction of third-party data issues

  • Absolute prevention of data corruption

7.2 Security Measures

Security Efforts: Despite implementing industry-standard security measures, we cannot guarantee:

  • Absolute prevention of all security breaches

  • Complete protection against all cyber threats

  • Immunity from sophisticated attack methods

  • Perfect security of third-party platforms

  • Zero-risk data transmission or storage

7.3 Backup and Recovery

Data Protection: While we maintain backup systems, clients should:

  • Maintain their own data backups

  • Export important data regularly

  • Verify data integrity periodically

  • Prepare contingency plans for data loss

  • Understand shared responsibility models

8. Website and Content Disclaimers

8.1 Website Information

Content Accuracy: Information on our website is provided for general informational purposes and may:

  • Become outdated or inaccurate over time

  • Contain typographical or technical errors

  • Include third-party content beyond our control

  • Require updates due to service changes

  • Vary from actual service capabilities

8.2 External Links

Third-Party Links: Our website may contain links to external websites. We are not responsible for:

  • Content accuracy on linked websites

  • Privacy practices of external sites

  • Security of third-party platforms

  • Availability or functionality of linked resources

  • Actions taken based on external content

8.3 Testimonials and Case Studies

Client Experiences: Testimonials and case studies represent individual experiences and should not be considered:

  • Typical or guaranteed results

  • Comprehensive service representations

  • Promises of similar outcomes

  • Professional endorsements or advice

  • Complete project documentation

9. Economic and Market Disclaimers

9.1 Market Conditions

Economic Variables: Service effectiveness may be impacted by:

  • Economic downturns or market volatility

  • Industry-specific challenges or changes

  • Regulatory modifications or new requirements

  • Technological disruptions or innovations

  • Competitive landscape shifts

9.2 Seasonal Variations

Timing Factors: Performance may vary based on:

  • Seasonal business cycles

  • Holiday and vacation periods

  • Industry-specific peak seasons

  • Economic calendar events

  • Cultural and regional factors

10. Force Majeure

10.1 Uncontrollable Events

Beyond Our Control: We are not liable for service interruptions or delays caused by:

  • Natural disasters or extreme weather

  • Pandemics or public health emergencies

  • Government actions or regulatory changes

  • Labor strikes or workforce disruptions

  • Infrastructure failures or cyber attacks

  • War, terrorism, or civil unrest

10.2 Service Continuity

Emergency Procedures: During force majeure events, we will:

  • Communicate promptly about service impacts

  • Implement contingency plans where possible

  • Prioritize service restoration efforts

  • Provide alternative solutions when available

  • Adjust timelines and expectations accordingly

11. Updates and Modifications

11.1 Disclaimer Changes

Policy Updates: This disclaimer may be updated to reflect:

  • Changes in service offerings or capabilities

  • Legal or regulatory requirement updates

  • Industry best practice evolution

  • Technology advancement impacts

  • Client feedback and experience learnings

11.2 Notification Process

Change Communication: Significant disclaimer changes will be communicated through:

  • Email notifications to active clients

  • Website announcements and updates

  • Service agreement amendments where applicable

  • Direct communication for material changes

12. Contact Information

For questions about this disclaimer or to report concerns:

General Inquiries:

  • Email: info@orbitai.com

  • Phone: +44 (0) 808 502 06603.

  • Address: 71-75 Shelton St, Covent Garden, London, WC2H 9JQ.

Legal Matters:

  • Email: legal@orbitai.com

Technical Support:

  • Email: support@orbitai.com

  • Phone: +44 (0) 808 502 06603

Important Notice: This disclaimer is designed to inform users about the limitations and considerations associated with our services. It does not limit your statutory rights as a consumer where such limitations would be unlawful.

Company Information: Orbit Marketing Ltd (trading as Orbit AI)
Company Number: 15580448
Registered Office: 71-75 Shelton St, Covent Garden, London, WC2H 9JQ.

Last Updated: 27/07/2025
Disclaimer Version: 1.0

Orbit Marketing Ltd 71-75 Shelton St, Covent Garden, London. WC2H 9JQ CRN: 15580448 ICO Registered: ZB787542 All rights reserved.

Orbit Marketing Ltd 71-75 Shelton St, Covent Garden, London. WC2H 9JQ

CRN: 15580448 ICO Registered: ZB787542 All rights reserved.